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17 Commits

Author SHA1 Message Date
db89056468 Added BeforeSave 2025-10-23 17:02:52 +11:00
567470372f askilhdfjasdgf 2025-10-23 16:59:06 +11:00
674f7dd5f5 asdnfujklsreghyiujlfhhsdrlgkif 2025-10-23 16:55:59 +11:00
f50333d223 Made user nullable in participant 2025-10-23 16:44:56 +11:00
a7f73eb96a Fixed typo 2025-10-23 16:32:18 +11:00
57b4791a4a Fixed typo 2025-10-23 16:30:35 +11:00
7737b8b4d2 Added tablename for GC users 2025-10-23 16:01:34 +11:00
2f2388caab Added Calls to Participant via FK. Added User to Participant via FK. 2025-10-23 15:54:46 +11:00
ff0f873dd8 Added GCUser 2025-10-23 15:41:44 +11:00
7bf15cce48 Added UserId to participant model 2025-10-19 19:16:41 +11:00
643c5cc695 Changed breakdown to use a composite PK 2025-10-19 15:16:45 +11:00
8b2b31ef3f Added call breakdown model 2025-10-19 15:02:27 +11:00
423383a2f8 Update invoice_config rounding_function from bool -> str 2025-10-10 09:51:00 +11:00
00b946fc8d Fixed issue setting startTime as endTime 2025-09-18 15:07:09 +10:00
4e5f789671 Made conversation start/end optional 2025-09-18 10:19:07 +10:00
ee521aa378 Added conv start/end to call stats 2025-09-18 10:05:14 +10:00
c106209130 Added sub-status to callstats 2025-09-11 14:05:25 +10:00
5 changed files with 64 additions and 15 deletions

View File

@@ -23,8 +23,8 @@ type CrmInvoiceConfig struct {
PartnerAudioBookingBH *string `gorm:"column:partner_audio_booking_bh" json:"partner_audio_booking_bh"`
PartnerVideoBookingAH *string `gorm:"column:partner_video_booking_ah" json:"partner_video_booking_ah"`
PartnerVideoBookingBH *string `gorm:"column:partner_video_booking_bh" json:"partner_video_booking_bh"`
RoundingFunction *string `gorm:"column:rounding_function" json:"rounding_function"`
RoundBookings *bool `gorm:"column:round_bookings" json:"round_bookings"`
RoundingFunction *bool `gorm:"column:rounding_function" json:"rounding_function"`
SplitBookings *bool `gorm:"column:split_bookings" json:"split_bookings"`
SplitOnDemand *bool `gorm:"column:split_on_demand" json:"split_on_demand"`
}

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@@ -67,6 +67,8 @@ type CallStat struct {
ClientId int `gorm:"index"`
CustomerDnis string
CustomerAni string
ConversationStart *time.Time `gorm:"index"`
ConversationEnd *time.Time `gorm:"index"`
SearchStartTime *time.Time
P1ConnectTime time.Time `gorm:"index"`
P1DisconnectTime time.Time `gorm:"index"`
@@ -76,17 +78,30 @@ type CallStat struct {
InterpreterAccepted bool
InterpreterConnectedCount int
InterpreterConnected bool
// InterpreterCount int
// InterpreterConnected bool
ClientDisconnected bool
UtsDuration int
UtsEntries int
Status string
FirstLanguageId int
LastLanguageId int
FirstInterpreter string
ClientDisconnected bool
UtsDuration int
UtsEntries int
Status string
SubStatus string
FirstLanguageId int
LastLanguageId int
FirstInterpreter string
}
func (CallStat) TableName() string {
return "gc_call_stats"
}
type Breakdown struct {
ClientConversationId string `gorm:"primaryKey;index"`
InterpreterConversationId string `gorm:"index"`
Timestamp time.Time `gorm:"primaryKey;index"`
Task string `gorm:"primaryKey"`
Duration int
Message string
Metadata *string `gorm:"type:json"`
}
func (Breakdown) TableName() string {
return "gc_call_breakdown"
}

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@@ -72,6 +72,7 @@ type AnalyticsConversationWithoutAttributes struct {
DivisionIds []string `json:"divisionIds"`
Participants []struct {
ParticipantId string `json:"participantId"`
UserId string `json:"userId"`
ParticipantName string `json:"participantName"`
Purpose string `json:"purpose"`
ExternalContactId string `json:"externalContactId"`
@@ -183,3 +184,22 @@ type NotificationConversationWithAttributes struct {
SecurePause bool `json:"securePause"`
UtilizationLabelId string `json:"utilizationLabelId"`
}
type UsersQuery struct {
Entities []GCUser `json:"entities"`
PageSize int `json:"pageSize"`
Total int `json:"total"`
}
type GCUser struct {
Id string `json:"id" gorm:"primaryKey"`
Name string `json:"name"`
Email string `json:"email"`
State string `json:"state"`
Username string `json:"username"`
AcdAutoAnswer bool `json:"acdAutoAnswer"`
}
func (GCUser) TableName() string {
return "gc_users"
}

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@@ -2,6 +2,8 @@ package models
import (
"time"
"gorm.io/gorm"
)
type DBParticipant struct {
@@ -17,13 +19,24 @@ type DBParticipant struct {
Name *string `gorm:"index"`
Purpose *string `gorm:"index"`
QueueId *string
UserId *string
Wrapup *string `gorm:"type:json"`
WrapupExpected *bool
WrapupRequired *bool
Sessions []DBSession `gorm:"foreignKey:ParticipantId;references:Id"`
Calls []DBCall `gorm:"foreignKey:ParticipantId;references:Id"`
User *GCUser `gorm:"foreignKey:UserId;references:Id"`
}
func (DBParticipant) TableName() string {
return "gc_participants"
}
func (p *DBParticipant) BeforeSave(tx *gorm.DB) error {
// Convert empty string to nil
if p.UserId != nil && *p.UserId == "" {
p.UserId = nil
}
return nil
}

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@@ -22,9 +22,9 @@ func ExtractWithoutAttributes(base models.AnalyticsConversationWithoutAttributes
var endTime *time.Time
parsedEndTime, err := time.Parse(time.RFC3339, base.ConversationEnd)
if err != nil {
startTime = nil
endTime = nil
} else {
startTime = &parsedEndTime
endTime = &parsedEndTime
}
divisionIdsBytes, err := json.Marshal(base.DivisionIds)
@@ -49,13 +49,14 @@ func ExtractWithoutAttributes(base models.AnalyticsConversationWithoutAttributes
for _, p := range base.Participants {
participant := models.DBParticipant{
ConnectedTime: nil,
ConversationId: base.ConversationId,
EndTime: nil,
// ConnectedTime: nil,
ConversationId: base.ConversationId,
// EndTime: nil,
ExternalContactId: &p.ExternalContactId,
Id: p.ParticipantId,
Name: &p.ParticipantName,
Purpose: &p.Purpose,
UserId: &p.UserId,
}
participants = append(participants, participant)