Added CRM modules and tickets

This commit is contained in:
Frederick Holland 2025-07-08 09:59:46 +10:00
parent 194cb5bbe6
commit 74e9fd3f37
8 changed files with 311 additions and 0 deletions

47
models/crm_client.go Normal file
View File

@ -0,0 +1,47 @@
package models
import (
"time"
)
type CrmClient struct {
ID int `gorm:"primaryKey;column:id" json:"id"`
BillingGroupNumber *int `gorm:"column:billing_group_number" json:"billing_group_number"`
DrawdownCurrentBalance *float64 `gorm:"column:drawdown_current_balance" json:"drawdown_current_balance"`
DrawdownInitialBalance *float64 `gorm:"column:drawdown_initial_balance" json:"drawdown_initial_balance"`
ContractExpiry *time.Time `gorm:"column:contract_expiry;type:date" json:"contract_expiry"`
CreatedDate *time.Time `gorm:"column:created_date;type:date" json:"created_date"`
MBIE *bool `gorm:"column:mbie" json:"mbie"`
FundingAvailable *bool `gorm:"column:funding_available" json:"funding_available"`
DrawdownClient *bool `gorm:"column:drawdown_client" json:"drawdown_client"`
CostCentreRequired *bool `gorm:"column:cost_centre_required" json:"cost_centre_required"`
CallsRecordings *bool `gorm:"column:calls_recordings" json:"calls_recordings"`
ABNNZBMNumber *string `gorm:"column:abn_nzbm_number" json:"abn_nzbm_number"`
AccountsPayableEmail *string `gorm:"column:accounts_payable_email" json:"accounts_payable_email"`
BillingGroup *string `gorm:"column:billing_group" json:"billing_group"`
BusinessAddress *string `gorm:"column:business_address" json:"business_address"`
Name *string `gorm:"column:name" json:"name"`
Notes *string `gorm:"column:notes" json:"notes"`
Owner *string `gorm:"column:owner" json:"owner"`
PhoneNumber *string `gorm:"column:phone_number" json:"phone_number"`
ServicePhone *string `gorm:"column:service_phone" json:"service_phone"`
Status *string `gorm:"column:status" json:"status"`
ContactName *string `gorm:"column:contact_name" json:"contact_name"`
ContractSigned *string `gorm:"column:contract_signed" json:"contract_signed"`
CreatedBy *string `gorm:"column:created_by" json:"created_by"`
DrawdownPONumber *string `gorm:"column:drawdown_po_number" json:"drawdown_po_number"`
GenderPreference *string `gorm:"column:gender_preference" json:"gender_preference"`
GSTNumber *string `gorm:"column:gst_number" json:"gst_number"`
InvoiceConfig *string `gorm:"column:invoice_config" json:"invoice_config"`
CustomerReference *string `gorm:"column:customer_reference" json:"customer_reference"`
PartnerName *string `gorm:"column:partner_name" json:"partner_name"`
POReference *string `gorm:"column:po_reference" json:"po_reference"`
PostalAddress *string `gorm:"column:postal_address" json:"postal_address"`
SearchPattern *string `gorm:"column:search_pattern" json:"search_pattern"`
State *string `gorm:"column:state" json:"state"`
ReportEmails *string `gorm:"column:report_emails" json:"report_emails"`
}
func (CrmClient) TableName() string {
return "live_clients"
}

66
models/crm_interpreter.go Normal file
View File

@ -0,0 +1,66 @@
package models
import (
"time"
)
type CrmInterpreter struct {
ID int `gorm:"primaryKey;column:id" json:"id"`
ABN *string `gorm:"column:abn" json:"abn"`
AccountNumber *string `gorm:"column:account_number" json:"account_number"`
AccountStatus *string `gorm:"column:account_status" json:"account_status"`
Address *string `gorm:"column:address" json:"address"`
BankName *string `gorm:"column:bank_name" json:"bank_name"`
BSB *string `gorm:"column:bsb" json:"bsb"`
ContractStatus *string `gorm:"column:contract_status" json:"contract_status"`
BirthCountry *string `gorm:"column:birth_country" json:"birth_country"`
CreatedBy *string `gorm:"column:created_by" json:"created_by"`
CurrentPhone *string `gorm:"column:current_phone" json:"current_phone"`
DateOfBirth *string `gorm:"column:date_of_birth" json:"date_of_birth"`
Email *string `gorm:"column:email" json:"email"`
EmployedBy *string `gorm:"column:employed_by" json:"employed_by"`
EnrolmentDate *string `gorm:"column:enrolment_date" json:"enrolment_date"`
FinanceTasksCompleted *bool `gorm:"column:finance_tasks_completed" json:"finance_tasks_completed"`
GST *bool `gorm:"column:gst" json:"gst"`
NZGovApproved *bool `gorm:"column:nz_gov_approved" json:"nz_gov_approved"`
NaatiListed *bool `gorm:"column:naati_listed" json:"naati_listed"`
PersonalCV *bool `gorm:"column:personal_cv" json:"personal_cv"`
PinViaSMS *bool `gorm:"column:pin_via_sms" json:"pin_via_sms"`
VaxFluCheck *bool `gorm:"column:vax_flu_check" json:"vax_flu_check"`
WorkingWithChildren *bool `gorm:"column:working_with_children" json:"working_with_children"`
LastContactAttempt *time.Time `gorm:"column:last_contact_attempt" json:"last_contact_attempt"`
MigrationYear *time.Time `gorm:"column:migration_year" json:"migration_year"`
FirstName *string `gorm:"column:first_name" json:"first_name"`
Gender *string `gorm:"column:gender" json:"gender"`
FullName *string `gorm:"column:full_name" json:"full_name"`
Owner *string `gorm:"column:owner" json:"owner"`
TranslationType *string `gorm:"column:translation_type" json:"translation_type"`
Status *string `gorm:"column:status" json:"status"`
GSTNumber *string `gorm:"column:gst_number" json:"gst_number"`
LastName *string `gorm:"column:last_name" json:"last_name"`
Layout *string `gorm:"column:layout" json:"layout"`
ModifiedBy *string `gorm:"column:modified_by" json:"modified_by"`
NaatiCertification *string `gorm:"column:naati_certification" json:"naati_certification"`
NaatiCertificationID *string `gorm:"column:naati_certification_id" json:"naati_certification_id"`
Notes *string `gorm:"column:notes" json:"notes"`
NZBN *string `gorm:"column:nzbn" json:"nzbn"`
Password *string `gorm:"column:password" json:"password"`
PaymentState *string `gorm:"column:payment_state" json:"payment_state"`
PhotoID *string `gorm:"column:photo_id" json:"photo_id"`
PhotoIDExpiry *string `gorm:"column:photo_id_expiry" json:"photo_id_expiry"`
Pin *string `gorm:"column:pin" json:"pin"`
PoliceCheck *string `gorm:"column:police_check" json:"police_check"`
PoliceCheckExpiry *string `gorm:"column:police_check_expiry" json:"police_check_expiry"`
Postcode *string `gorm:"column:postcode" json:"postcode"`
Priority *string `gorm:"column:priority" json:"priority"`
State *string `gorm:"column:state" json:"state"`
Status2 *string `gorm:"column:status_2" json:"status_2"`
Suburb *string `gorm:"column:suburb" json:"suburb"`
Tag *string `gorm:"column:tag" json:"tag"`
VaxCovidCheck *string `gorm:"column:vax_covid_check" json:"vax_covid_check"`
CRMID *string `gorm:"column:crm_id" json:"crm_id"`
}
func (CrmInterpreter) TableName() string {
return "live_interpreters"
}

View File

@ -0,0 +1,34 @@
package models
import ()
type CrmInvoiceConfig struct {
ID string `gorm:"primaryKey;column:id" json:"id"`
Name string `gorm:"column:name;not null" json:"name"`
BHEndHour *int `gorm:"column:bh_end_hour" json:"bh_end_hour"`
BHEndMinute *int `gorm:"column:bh_end_minute" json:"bh_end_minute"`
BHStartHour *int `gorm:"column:bh_start_hour" json:"bh_start_hour"`
BHStartMinute *int `gorm:"column:bh_start_minute" json:"bh_start_minute"`
MaximumDuration *int `gorm:"column:maximum_duration" json:"maximum_duration"`
MinimumDuration *int `gorm:"column:minimum_duration" json:"minimum_duration"`
OnDemandAH *string `gorm:"column:on_demand_ah" json:"on_demand_ah"`
OnDemandBH *string `gorm:"column:on_demand_bh" json:"on_demand_bh"`
AudioBookingAH *string `gorm:"column:audio_booking_ah" json:"audio_booking_ah"`
AudioBookingBH *string `gorm:"column:audio_booking_bh" json:"audio_booking_bh"`
VideoBookingAH *string `gorm:"column:video_booking_ah" json:"video_booking_ah"`
VideoBookingBH *string `gorm:"column:video_booking_bh" json:"video_booking_bh"`
PartnerOnDemandAH *string `gorm:"column:partner_on_demand_ah" json:"partner_on_demand_ah"`
PartnerOnDemandBH *string `gorm:"column:partner_on_demand_bh" json:"partner_on_demand_bh"`
PartnerAudioBookingAH *string `gorm:"column:partner_audio_booking_ah" json:"partner_audio_booking_ah"`
PartnerAudioBookingBH *string `gorm:"column:partner_audio_booking_bh" json:"partner_audio_booking_bh"`
PartnerVideoBookingAH *string `gorm:"column:partner_video_booking_ah" json:"partner_video_booking_ah"`
PartnerVideoBookingBH *string `gorm:"column:partner_video_booking_bh" json:"partner_video_booking_bh"`
RoundBookings *bool `gorm:"column:round_bookings" json:"round_bookings"`
RoundingFunction *bool `gorm:"column:rounding_function" json:"rounding_function"`
SplitBookings *bool `gorm:"column:split_bookings" json:"split_bookings"`
SplitOnDemand *bool `gorm:"column:split_on_demand" json:"split_on_demand"`
}
func (CrmInvoiceConfig) TableName() string {
return "live_invoice_configs"
}

12
models/crm_language.go Normal file
View File

@ -0,0 +1,12 @@
package models
type CrmLanguage struct {
ID int `gorm:"primaryKey;column:id" json:"id"`
Name *string `gorm:"column:name" json:"name"`
Active *bool `gorm:"column:active" json:"active"`
CRMID *string `gorm:"column:crm_id" json:"crm_id"`
}
func (CrmLanguage) TableName() string {
return "live_languages"
}

View File

@ -0,0 +1,22 @@
package models
import "time"
type CrmLanguageLookup struct {
ID string `gorm:"primaryKey;column:id" json:"id"`
Language *string `gorm:"column:language" json:"language"`
CustomRateFunction *string `gorm:"column:custom_rate_function" json:"custom_rate_function"`
Interpreter *string `gorm:"column:interpreter" json:"interpreter"`
NaatiDescription *string `gorm:"column:naati_description" json:"naati_description"`
NaatiNumber *string `gorm:"column:naati_number" json:"naati_number"`
NaatiExpiry *time.Time `gorm:"column:naati_expiry;type:date" json:"naati_expiry"`
NaatiLevel *int `gorm:"column:naati_level" json:"naati_level"`
Priority *int `gorm:"column:priority" json:"priority"`
Searchable *bool `gorm:"column:searchable" json:"searchable"`
WorkingTowardsNaati *bool `gorm:"column:working_towards_naati" json:"working_towards_naati"`
PaymentConfiguration *string `gorm:"column:payment_configuration" json:"payment_configuration"`
}
func (CrmLanguageLookup) TableName() string {
return "live_language_lookups"
}

View File

@ -0,0 +1,18 @@
package models
type CrmPaymentConfig struct {
ID string `gorm:"primaryKey;column:id" json:"id"`
Name string `gorm:"column:name;not null" json:"name"`
BHEndHour *int `gorm:"column:bh_end_hour" json:"bh_end_hour"`
BHEndMinute *int `gorm:"column:bh_end_minute" json:"bh_end_minute"`
BHStartHour *int `gorm:"column:bh_start_hour" json:"bh_start_hour"`
BHStartMinute *int `gorm:"column:bh_start_minute" json:"bh_start_minute"`
OnDemand *string `gorm:"column:on_demand" json:"on_demand"`
AudioBooking *string `gorm:"column:audio_booking" json:"audio_booking"`
VideoBooking *string `gorm:"column:video_booking" json:"video_booking"`
TimeZone *string `gorm:"column:time_zone" json:"time_zone"`
}
func (CrmPaymentConfig) TableName() string {
return "live_payment_configs"
}

45
models/processed.go Normal file
View File

@ -0,0 +1,45 @@
package models
import (
"time"
)
type Processed struct {
ClientConversationId string `gorm:"index"`
InterpreterConversationId string `gorm:"primaryKey;index"`
CallType string `gorm:"index"`
GenderPreference string
LanguageId int
ClientId int `gorm:"index"`
CustomerDnis string
CustomerAni string
InterpreterId int
SearchStartTime time.Time `gorm:"index"`
ClientIndex int
NesIndex int
P2ConnectTimeUtc time.Time `gorm:"index"`
P2DisconnectTimeUtc time.Time `gorm:"index"`
P1ConnectTimeUtc time.Time `gorm:"index"`
P1DisconnectTimeUtc time.Time `gorm:"index"`
P3ConnectTimeUtc *time.Time
P3DisconnectTimeUtc *time.Time
BookingRequestNumber *int `gorm:"index"`
IvrData *int
UtsEntries int
InterpreterCount int
Flags *string `gorm:"type:json"`
Metadata *string `gorm:"type:json"`
// Client data
ClientCrmData string `gorm:"type:json"`
InvoiceConfigCrmData string `gorm:"type:json"`
LanguageCrmData string `gorm:"type:json"`
InterpreterCrmData string `gorm:"type:json"`
LanguageLookupCrmData string `gorm:"type:json"`
VicTimezoneData string `gorm:"type:json"`
NzTimezoneData string `gorm:"type:json"`
LocalTimezoneData string `gorm:"type:json"`
}
func (Processed) TableName() string {
return "gc_processed"
}

67
models/ticket.go Normal file
View File

@ -0,0 +1,67 @@
package models
import "time"
type Ticket struct {
TicketID string `gorm:"primaryKey;column:ticket_id" json:"ticket_id"`
TicketReferenceID *string `gorm:"column:ticket_reference_id" json:"ticket_reference_id"`
DepartmentID *string `gorm:"column:department_id" json:"department_id"`
AccountID *string `gorm:"column:account_id" json:"account_id"`
ContactID *string `gorm:"column:contact_id" json:"contact_id"`
Email *string `gorm:"column:email" json:"email"`
Phone *string `gorm:"column:phone" json:"phone"`
Subject *string `gorm:"column:subject" json:"subject"`
Description *string `gorm:"column:description" json:"description"`
Status *string `gorm:"column:status" json:"status"`
ProductID *string `gorm:"column:product_id" json:"product_id"`
TicketOwnerID *string `gorm:"column:ticket_owner_id" json:"ticket_owner_id"`
CreatedBy *string `gorm:"column:created_by" json:"created_by"`
ModifiedBy *string `gorm:"column:modified_by" json:"modified_by"`
CreatedTime *time.Time `gorm:"column:created_time" json:"created_time"`
OnHoldTime *time.Time `gorm:"column:on_hold_time" json:"on_hold_time"`
ClosedTime *time.Time `gorm:"column:closed_time" json:"closed_time"`
ModifiedTime *time.Time `gorm:"column:modified_time" json:"modified_time"`
TeamID *string `gorm:"column:team_id" json:"team_id"`
DueDate *time.Time `gorm:"column:due_date" json:"due_date"`
Tags *string `gorm:"column:tags" json:"tags"`
Priority *string `gorm:"column:priority" json:"priority"`
IsOverdue *bool `gorm:"column:is_overdue" json:"is_overdue"`
IsEscalated *bool `gorm:"column:is_escalated" json:"is_escalated"`
Classification *string `gorm:"column:classification" json:"classification"`
Resolution *string `gorm:"column:resolution" json:"resolution"`
TimeToRespond *int `gorm:"column:time_to_respond" json:"time_to_respond"`
Category *string `gorm:"column:category" json:"category"`
Subcategory *string `gorm:"column:subcategory" json:"subcategory"`
Subclassification *string `gorm:"column:subclassification" json:"subclassification"`
BookingNumber *int `gorm:"column:booking_number" json:"booking_number"`
CostCode *string `gorm:"column:cost_code" json:"cost_code"`
LanguageRequired *string `gorm:"column:language_required" json:"language_required"`
TimeZone *string `gorm:"column:time_zone" json:"time_zone"`
DeliveryMethod *string `gorm:"column:delivery_method" json:"delivery_method"`
DurationInMinutes *int `gorm:"column:duration_in_minutes" json:"duration_in_minutes"`
InterpreterID *int `gorm:"column:interpreter_id" json:"interpreter_id"`
InterpreterEmail *string `gorm:"column:interpreter_email" json:"interpreter_email"`
InterpreterName *string `gorm:"column:interpreter_name" json:"interpreter_name"`
ClientID *int `gorm:"column:client_id" json:"client_id"`
ClientName *string `gorm:"column:client_name" json:"client_name"`
InterpreterNaati *int `gorm:"column:interpreter_naati" json:"interpreter_naati"`
SecondaryInterpreterID *int `gorm:"column:secondary_interpreter_id" json:"secondary_interpreter_id"`
PayCycle *int `gorm:"column:pay_cycle" json:"pay_cycle"`
BookingTime *time.Time `gorm:"column:booking_time" json:"booking_time"`
BillingGroup *string `gorm:"column:billing_group" json:"billing_group"`
VideoLink *string `gorm:"column:video_link" json:"video_link"`
ConversationID *string `gorm:"column:conversation_id" json:"conversation_id"`
DNIS *string `gorm:"column:dnis" json:"dnis"`
ClientAgentName *string `gorm:"column:client_agent_name" json:"client_agent_name"`
ClientAgentPhone *string `gorm:"column:client_agent_phone" json:"client_agent_phone"`
ClientAgentEmail *string `gorm:"column:client_agent_email" json:"client_agent_email"`
BillingCode *string `gorm:"column:billing_code" json:"billing_code"`
MBIEFeedback *string `gorm:"column:mbie_feedback" json:"mbie_feedback"`
BookingComments *string `gorm:"column:booking_comments" json:"booking_comments"`
AdditionalPrebookingInformation *string `gorm:"column:additional_prebooking_information" json:"additional_prebooking_information"`
ForceUpdate *bool `gorm:"column:force_update" json:"force_update"`
}
func (Ticket) TableName() string {
return "live_tickets"
}