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18 Commits

Author SHA1 Message Date
f50333d223 Made user nullable in participant 2025-10-23 16:44:56 +11:00
a7f73eb96a Fixed typo 2025-10-23 16:32:18 +11:00
57b4791a4a Fixed typo 2025-10-23 16:30:35 +11:00
7737b8b4d2 Added tablename for GC users 2025-10-23 16:01:34 +11:00
2f2388caab Added Calls to Participant via FK. Added User to Participant via FK. 2025-10-23 15:54:46 +11:00
ff0f873dd8 Added GCUser 2025-10-23 15:41:44 +11:00
7bf15cce48 Added UserId to participant model 2025-10-19 19:16:41 +11:00
643c5cc695 Changed breakdown to use a composite PK 2025-10-19 15:16:45 +11:00
8b2b31ef3f Added call breakdown model 2025-10-19 15:02:27 +11:00
423383a2f8 Update invoice_config rounding_function from bool -> str 2025-10-10 09:51:00 +11:00
00b946fc8d Fixed issue setting startTime as endTime 2025-09-18 15:07:09 +10:00
4e5f789671 Made conversation start/end optional 2025-09-18 10:19:07 +10:00
ee521aa378 Added conv start/end to call stats 2025-09-18 10:05:14 +10:00
c106209130 Added sub-status to callstats 2025-09-11 14:05:25 +10:00
4c6eed2e47 Split out interpreter_count in CallStats model 2025-09-11 09:23:03 +10:00
0f4223e873 Added status column to base_call 2025-09-10 10:41:59 +10:00
faca742f5f Made CallStat's SearchStartTime optional 2025-08-19 11:22:27 +10:00
3823096f4c Added SearchStartTime to CallStat model 2025-08-19 11:20:30 +10:00
6 changed files with 71 additions and 26 deletions

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@@ -23,8 +23,8 @@ type CrmInvoiceConfig struct {
PartnerAudioBookingBH *string `gorm:"column:partner_audio_booking_bh" json:"partner_audio_booking_bh"`
PartnerVideoBookingAH *string `gorm:"column:partner_video_booking_ah" json:"partner_video_booking_ah"`
PartnerVideoBookingBH *string `gorm:"column:partner_video_booking_bh" json:"partner_video_booking_bh"`
RoundingFunction *string `gorm:"column:rounding_function" json:"rounding_function"`
RoundBookings *bool `gorm:"column:round_bookings" json:"round_bookings"`
RoundingFunction *bool `gorm:"column:rounding_function" json:"rounding_function"`
SplitBookings *bool `gorm:"column:split_bookings" json:"split_bookings"`
SplitOnDemand *bool `gorm:"column:split_on_demand" json:"split_on_demand"`
}

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@@ -19,6 +19,7 @@ type BaseCall struct {
IvrData *int
UtsEntries int
InterpreterCount int
Status string
}
func (BaseCall) TableName() string {
@@ -66,16 +67,22 @@ type CallStat struct {
ClientId int `gorm:"index"`
CustomerDnis string
CustomerAni string
ConversationStart *time.Time `gorm:"index"`
ConversationEnd *time.Time `gorm:"index"`
SearchStartTime *time.Time
P1ConnectTime time.Time `gorm:"index"`
P1DisconnectTime time.Time `gorm:"index"`
BookingRequestNumber *int `gorm:"index"`
UtsQueue bool
InterpreterCount int
InterpreterAcceptedCount int
InterpreterAccepted bool
InterpreterConnectedCount int
InterpreterConnected bool
ClientDisconnected bool
UtsDuration int
UtsEntries int
Status string
SubStatus string
FirstLanguageId int
LastLanguageId int
FirstInterpreter string
@@ -84,3 +91,17 @@ type CallStat struct {
func (CallStat) TableName() string {
return "gc_call_stats"
}
type Breakdown struct {
ClientConversationId string `gorm:"primaryKey;index"`
InterpreterConversationId string `gorm:"index"`
Timestamp time.Time `gorm:"primaryKey;index"`
Task string `gorm:"primaryKey"`
Duration int
Message string
Metadata *string `gorm:"type:json"`
}
func (Breakdown) TableName() string {
return "gc_call_breakdown"
}

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@@ -72,6 +72,7 @@ type AnalyticsConversationWithoutAttributes struct {
DivisionIds []string `json:"divisionIds"`
Participants []struct {
ParticipantId string `json:"participantId"`
UserId string `json:"userId"`
ParticipantName string `json:"participantName"`
Purpose string `json:"purpose"`
ExternalContactId string `json:"externalContactId"`
@@ -183,3 +184,22 @@ type NotificationConversationWithAttributes struct {
SecurePause bool `json:"securePause"`
UtilizationLabelId string `json:"utilizationLabelId"`
}
type UsersQuery struct {
Entities []GCUser `json:"entities"`
PageSize int `json:"pageSize"`
Total int `json:"total"`
}
type GCUser struct {
Id string `json:"id" gorm:"primaryKey;foreignKey"`
Name string `json:"name"`
Email string `json:"email"`
State string `json:"state"`
Username string `json:"username"`
AcdAutoAnswer bool `json:"acdAutoAnswer"`
}
func (GCUser) TableName() string {
return "gc_users"
}

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@@ -17,11 +17,14 @@ type DBParticipant struct {
Name *string `gorm:"index"`
Purpose *string `gorm:"index"`
QueueId *string
UserId *string
Wrapup *string `gorm:"type:json"`
WrapupExpected *bool
WrapupRequired *bool
Sessions []DBSession `gorm:"foreignKey:ParticipantId;references:Id"`
Calls []DBCall `gorm:"foreignKey:ParticipantId;references:Id"`
User *GCUser `gorm:"foreignKey:UserId;references:Id`
}
func (DBParticipant) TableName() string {

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@@ -20,7 +20,7 @@ type DBClientProcessed struct {
// ---
BuggedCall bool
Amended bool
CreatedAt time.Time
CreatedAt time.Time `gorm:"autoCreateTime"`
ModifiedAt time.Time
CustomData *string `gorm:"type:json"`
InternalUse *string `gorm:"type:json"`
@@ -85,7 +85,7 @@ type DBInterpreterProcessed struct {
// ---
BuggedCall bool
Amended bool
CreatedAt time.Time
CreatedAt time.Time `gorm:"autoCreateTime"`
ModifiedAt time.Time
CustomData *string `gorm:"type:json"`
InternalUse *string `gorm:"type:json"`

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@@ -22,9 +22,9 @@ func ExtractWithoutAttributes(base models.AnalyticsConversationWithoutAttributes
var endTime *time.Time
parsedEndTime, err := time.Parse(time.RFC3339, base.ConversationEnd)
if err != nil {
startTime = nil
endTime = nil
} else {
startTime = &parsedEndTime
endTime = &parsedEndTime
}
divisionIdsBytes, err := json.Marshal(base.DivisionIds)
@@ -49,13 +49,14 @@ func ExtractWithoutAttributes(base models.AnalyticsConversationWithoutAttributes
for _, p := range base.Participants {
participant := models.DBParticipant{
ConnectedTime: nil,
// ConnectedTime: nil,
ConversationId: base.ConversationId,
EndTime: nil,
// EndTime: nil,
ExternalContactId: &p.ExternalContactId,
Id: p.ParticipantId,
Name: &p.ParticipantName,
Purpose: &p.Purpose,
UserId: &p.UserId,
}
participants = append(participants, participant)