Made conversation start/end optional

models/amendment.go

@@ -9,23 +9,9 @@ type DBAmendment struct {
 	AmendmentValue  string
 	Requestor       string
 	RequestedAt     time.Time
+	Sequence        string
 }
 
 func (DBAmendment) TableName() string {
 	return "gc_amendments"
 }
-
-type DBAmendmentLog struct {
-	Id              int    `gorm:"primaryKey;autoIncrement"`
-	ConversationId  string `gorm:"index"`
-	AmendmentColumn string
-	OldValue        string
-	NewValue        string
-	Requestor       string
-	RequestedAt     time.Time
-	AmendedAt       time.Time
-}
-
-func (DBAmendmentLog) TableName() string {
-	return "gc_amendment_logs"
-}

models/base_call.go

@@ -1,5 +1,6 @@
 package models
 
+/*
 import (
 	"time"
 )
@@ -26,3 +27,4 @@ type BaseCall struct {
 func (BaseCall) TableName() string {
 	return "gc_base_calls"
 }
+*/

models/booking.go

@@ -0,0 +1,28 @@
+package models
+
+import "time"
+
+type Booking struct {
+	BookingReference int        `gorm:"primaryKey;index"`
+	BookingTime      *time.Time `gorm:"index"`
+	Timezone         *string
+	Language         *string
+	CustomData       *string
+	Method           *string `gorm:"index"`
+	Duration         *int
+	BookedDuration   *int
+	ConversationId   *string `gorm:"index"`
+	CancellationTime *time.Time
+	InterpreterId    *int `gorm:"index"`
+	ClientId         *int `gorm:"index"`
+	AgentName        *string
+	AgentEmail       *string
+	AgentPhone       *string
+	Comments         *string
+	BillingCode      *string
+	TicketId         string
+}
+
+func (Booking) TableName() string {
+	return "gc_bookings"
+}

models/call_stat.go

@@ -1,5 +1,6 @@
 package models
 
+/*
 import (
 	"time"
 )
@@ -25,3 +26,4 @@ type CallStat struct {
 func (CallStat) TableName() string {
 	return "gc_call_stats"
 }
+*/

models/formatter.go

@@ -0,0 +1,95 @@
+package models
+
+import "time"
+
+type BaseCall struct {
+	ClientConversationId string `gorm:"primaryKey;index"`
+	CallType             string `gorm:"index"`
+	GenderPreference     string
+	ClientId             int `gorm:"index"`
+	LanguageId           int
+	CustomerDnis         string
+	CustomerAni          string
+	SearchStartTime      *time.Time
+	P1ConnectTime        time.Time `gorm:"index"`
+	P1DisconnectTime     time.Time `gorm:"index"`
+	P3ConnectTime        *time.Time
+	P3DisconnectTime     *time.Time
+	BookingRequestNumber *int `gorm:"index"`
+	IvrData              *int
+	UtsEntries           int
+	InterpreterCount     int
+	Status               string
+}
+
+func (BaseCall) TableName() string {
+	return "gc_base_calls"
+}
+
+type InterpreterAttempt struct {
+	InterpreterConversationId string `gorm:"primaryKey;index"`
+	InterpreterResponseTime   time.Time
+	InterpreterAccepted       bool
+	InterpreterId             int `gorm:"index"`
+	CallType                  string
+	CallConnected             string
+	ClientConversationId      string `gorm:"index"`
+	LanguageId                int
+	InterpreterPhone          string
+	ConversationStart         time.Time
+	ConversationEnd           time.Time
+}
+
+func (InterpreterAttempt) TableName() string {
+	return "gc_interpreter_attempts"
+}
+
+type InterpreterConnection struct {
+	InterpreterConversationId string `gorm:"primaryKey;index"`
+	InterpreterAccepted       bool
+	InterpreterId             int `gorm:"index"`
+	CallType                  string
+	CallConnected             string
+	ClientConversationId      string `gorm:"index"`
+	LanguageId                int
+	InterpreterPhone          string
+	ConferenceStart           time.Time
+	ConferenceEnd             time.Time
+}
+
+func (InterpreterConnection) TableName() string {
+	return "gc_interpreter_connections"
+}
+
+type CallStat struct {
+	ClientConversationId      string `gorm:"primaryKey;index"`
+	CallType                  string `gorm:"index"`
+	ClientId                  int    `gorm:"index"`
+	CustomerDnis              string
+	CustomerAni               string
+	ConversationStart         *time.Time `gorm:"index"`
+	ConversationEnd           *time.Time `gorm:"index"`
+	SearchStartTime           *time.Time
+	P1ConnectTime             time.Time `gorm:"index"`
+	P1DisconnectTime          time.Time `gorm:"index"`
+	BookingRequestNumber      *int      `gorm:"index"`
+	UtsQueue                  bool
+	InterpreterAcceptedCount  int
+	InterpreterAccepted       bool
+	InterpreterConnectedCount int
+	InterpreterConnected      bool
+	// InterpreterCount          int
+	// InterpreterConnected      bool
+	ClientDisconnected bool
+	UtsDuration        int
+	UtsEntries         int
+	Status             string
+	SubStatus          string
+	FirstLanguageId    int
+	LastLanguageId     int
+	FirstInterpreter   string
+}
+
+func (CallStat) TableName() string {
+	return "gc_call_stats"
+}

models/interpreter_attempt.go

@@ -1,5 +1,6 @@
 package models
 
+/*
 import (
 	"time"
 )
@@ -21,3 +22,4 @@ type InterpreterAttempt struct {
 func (InterpreterAttempt) TableName() string {
 	return "gc_interpreter_attempts"
 }
+*/

models/interpreter_connection.go

@@ -1,5 +1,6 @@
 package models
 
+/*
 import (
 	"time"
 )
@@ -20,3 +21,4 @@ type InterpreterConnection struct {
 func (InterpreterConnection) TableName() string {
 	return "gc_interpreter_connections"
 }
+*/

models/processed.go

@@ -20,7 +20,7 @@ type DBClientProcessed struct {
 	// ---
 	BuggedCall  bool
 	Amended     bool
-	CreatedAt   time.Time
+	CreatedAt   time.Time `gorm:"autoCreateTime"`
 	ModifiedAt  time.Time
 	CustomData  *string `gorm:"type:json"`
 	InternalUse *string `gorm:"type:json"`
@@ -54,7 +54,7 @@ type DBClientProcessed struct {
 	// PARTNER DETAILS:
 	// ---
 	PartnerBill float64
-	ParnterRate float64
+	PartnerRate float64
 
 	// TIMESTAMP DETAILS:
 	// ---
@@ -85,7 +85,7 @@ type DBInterpreterProcessed struct {
 	// ---
 	BuggedCall  bool
 	Amended     bool
-	CreatedAt   time.Time
+	CreatedAt   time.Time `gorm:"autoCreateTime"`
 	ModifiedAt  time.Time
 	CustomData  *string `gorm:"type:json"`
 	InternalUse *string `gorm:"type:json"`

models/ticket.go

@@ -2,6 +2,73 @@ package models
 
 import "time"
 
+type DBTicket struct {
+	AccountId            int
+	ApprovalCount        int
+	Assignee             string `gorm:"type:json"`
+	AssigneeId           int
+	AttachmentCount      int
+	Category             string
+	CF                   string `gorm:"type:json"`
+	Channel              string
+	ChannelCode          string
+	ChannelRelatedInfo   string
+	Classification       string
+	ClosedTime           *time.Time
+	CommentCount         int
+	Contact              string `gorm:"type:json"`
+	ContactId            int
+	CreatedBy            int
+	CreatedTime          time.Time
+	CustomerResponseTime time.Time
+	DepartmentId         int
+	DescAttachments      string `gorm:"type:json"`
+	Description          string
+	DueDate              *time.Time
+	Email                string
+	EntitySkills         string `gorm:"type:json"`
+	FirstThread          string `gorm:"type:json"`
+	FollowerCount        int
+	Id                   string `gorm:"primaryKey"`
+	IsArchived           bool
+	IsDeleted            bool
+	IsEscalated          bool
+	IsOverdue            bool
+	IsResponseOverdue    bool
+	IsSpam               bool
+	IsTrashed            bool
+	Language             string
+	LayoutDetails        string `gorm:"type:json"`
+	LayoutId             int
+	ModifiedBy           int
+	ModifiedTime         time.Time
+	OnHoldTime           *time.Time
+	Phone                string
+	Priority             string
+	ProductId            string
+	Resolution           string
+	ResponseDueDate      *time.Time
+	SecondaryContacts    string `gorm:"type:json"`
+	Sentiment            string
+	SharedDepartments    string `gorm:"type:json"`
+	Source               string `gorm:"type:json"`
+	Status               string
+	StatusType           string
+	SubCategory          string
+	Subject              string
+	TagCount             int
+	TaskCount            int
+	TeamId               int
+	ThreadCount          int
+	TicketNumber         int
+	TimeEntryCount       int
+	WebUrl               string
+}
+
+func (DBTicket) TableName() string {
+	return "zoho_live_tickets"
+}
+
 type Ticket struct {
 	TicketID                        string     `gorm:"primaryKey;column:ticket_id" json:"ticket_id"`
 	TicketReferenceID               *string    `gorm:"column:ticket_reference_id" json:"ticket_reference_id"`