Added DBTicket (from Go version of zoho_desk_sync)

models/call_stat.go

@@ -0,0 +1,27 @@
+package models
+
+import (
+	"time"
+)
+
+type CallStat struct {
+	ClientConversationId string `gorm:"primaryKey;index"`
+	CallType             string `gorm:"index"`
+	ClientId             int    `gorm:"index"`
+	CustomerDnis         string
+	CustomerAni          string
+	P1ConnectTime        time.Time `gorm:"index"`
+	P1DisconnectTime     time.Time `gorm:"index"`
+	BookingRequestNumber *int      `gorm:"index"`
+	UtsQueue             bool
+	InterpreterCount     int
+	InterpreterConnected bool
+	ClientDisconnected   bool
+	UtsDuration          int
+	UtsEntries           int
+	Status               string
+}
+
+func (CallStat) TableName() string {
+	return "gc_call_stats"
+}

models/processed.go

@@ -4,6 +4,144 @@ import (
 	"time"
 )
 
+type DBClientProcessed struct {
+
+	// CALL DETAILS
+	// ---
+	ClientConversationId string `gorm:"primaryKey"`
+	CallType             string
+	GenderPreference     string
+	BookingReference     *int
+	IvrData              *int
+	BillableClient       bool
+	CallOutcome          string
+
+	// FLAGS / METADATA:
+	// ---
+	BuggedCall  bool
+	Amended     bool
+	CreatedAt   time.Time
+	ModifiedAt  time.Time
+	CustomData  *string `gorm:"type:json"`
+	InternalUse *string `gorm:"type:json"`
+
+	// LANGUAGE DETAILS:
+	// ---
+	LanguageId    int
+	LanguageCrmId string
+	LanguageName  string
+
+	// CLIENT DETAILS:
+	// ---
+	ClientId           int
+	CustomerDnis       string
+	CustomerAni        string
+	ClientName         string
+	ClientState        string
+	ClientFunding      bool
+	ClientGroupId      int
+	ClientGroupName    string
+	ClientPoReference  string
+	InvoiceConfigCrmId string
+	InvoiceConfigName  string
+	InvoiceConfigUsed  string
+	ClientCallDuration int
+	ClientTimeOfDay    string
+	ClientBill         float64
+	ClientRate         float64
+	ClientTaxStatus    string
+
+	// PARTNER DETAILS:
+	// ---
+	PartnerBill float64
+	ParnterRate float64
+
+	// TIMESTAMP DETAILS:
+	// ---
+	P1SearchStartTime *time.Time
+	P1ConnectTime     time.Time
+	P1DisconnectTime  time.Time
+	P3ConnectTime     *time.Time
+	P3DisconnectTime  *time.Time
+}
+
+func (DBClientProcessed) TableName() string {
+	return "gc_client_processed"
+}
+
+type DBInterpreterProcessed struct {
+
+	// CALL DETAILS
+	// ---
+	ClientConversationId      string
+	InterpreterConversationId string `gorm:"primaryKey"`
+	CallType                  string
+	GenderPreference          string
+	BookingReference          *int
+	BillableInterpreter       bool
+	BillableTpa               bool
+
+	// FLAGS / METADATA:
+	// ---
+	BuggedCall  bool
+	Amended     bool
+	CreatedAt   time.Time
+	ModifiedAt  time.Time
+	CustomData  *string `gorm:"type:json"`
+	InternalUse *string `gorm:"type:json"`
+
+	// LANGUAGE DETAILS:
+	// ---
+	LanguageId    int
+	LanguageCrmId string
+	LanguageName  string
+
+	// CLIENT DETAILS:
+	// ---
+	ClientId    int
+	ClientName  string
+	ClientState string
+
+	// INTERPRETER DETAILS:
+	// ---
+	InterpreterId                       int
+	InterpreterCrmId                    string
+	InterpreterName                     string
+	InterpreterPhone                    string
+	InterpreterGst                      bool
+	InterpreterNaatiId                  string
+	InterpreterGender                   string
+	InterpreterState                    string
+	InterpreterPaymentState             string
+	InterpreterEmployer                 string
+	InterpreterLanguagePriority         int
+	InterpreterLanguageNaatiLevel       int
+	InterpreterLanguageNaatiDescription string
+	InterpreterLanguageWtn              bool
+	InterpreterCallDuration             int
+	InterpreterTimeOfDay                string
+	InterpreterPayment                  float64
+	InterpreterRate                     float64
+	PaymentConfigCrmId                  string
+	PaymentConfigName                   string
+	PaymentConfigUsed                   string
+
+	// TIMESTAMP DETAILS:
+	// ---
+	P1SearchStartTime *time.Time
+	P1ConnectTime     time.Time
+	P1DisconnectTime  time.Time
+	P2SearchStartTime *time.Time
+	P2AcceptanceTime  time.Time
+	P2ConferenceTime  time.Time
+	P2DisconnectTime  time.Time
+}
+
+func (DBInterpreterProcessed) TableName() string {
+	return "gc_interpreter_processed"
+}
+
+/*
 type Processed struct {
 	ClientConversationId      string `gorm:"index"`
 	InterpreterConversationId string `gorm:"primaryKey;index"`
@@ -43,3 +181,4 @@ type Processed struct {
 func (Processed) TableName() string {
 	return "gc_processed"
 }
+*/

models/ticket.go

@@ -2,6 +2,73 @@ package models
 
 import "time"
 
+type DBTicket struct {
+	AccountId            int
+	ApprovalCount        int
+	Assignee             string `gorm:"type:json"`
+	AssigneeId           int
+	AttachmentCount      int
+	Category             string
+	CF                   string `gorm:"type:json"`
+	Channel              string
+	ChannelCode          string
+	ChannelRelatedInfo   string
+	Classification       string
+	ClosedTime           *time.Time
+	CommentCount         int
+	Contact              string `gorm:"type:json"`
+	ContactId            int
+	CreatedBy            int
+	CreatedTime          time.Time
+	CustomerResponseTime time.Time
+	DepartmentId         int
+	DescAttachments      string `gorm:"type:json"`
+	Description          string
+	DueDate              *time.Time
+	Email                string
+	EntitySkills         string `gorm:"type:json"`
+	FirstThread          string `gorm:"type:json"`
+	FollowerCount        int
+	Id                   string `gorm:"primaryKey"`
+	IsArchived           bool
+	IsDeleted            bool
+	IsEscalated          bool
+	IsOverdue            bool
+	IsResponseOverdue    bool
+	IsSpam               bool
+	IsTrashed            bool
+	Language             string
+	LayoutDetails        string `gorm:"type:json"`
+	LayoutId             int
+	ModifiedBy           int
+	ModifiedTime         time.Time
+	OnHoldTime           *time.Time
+	Phone                string
+	Priority             string
+	ProductId            string
+	Resolution           string
+	ResponseDueDate      *time.Time
+	SecondaryContacts    string `gorm:"type:json"`
+	Sentiment            string
+	SharedDepartments    string `gorm:"type:json"`
+	Source               string `gorm:"type:json"`
+	Status               string
+	StatusType           string
+	SubCategory          string
+	Subject              string
+	TagCount             int
+	TaskCount            int
+	TeamId               int
+	ThreadCount          int
+	TicketNumber         int
+	TimeEntryCount       int
+	WebUrl               string
+}
+
+func (DBTicket) TableName() string {
+	return "zoho_live_tickets"
+}
+
 type Ticket struct {
 	TicketID                        string     `gorm:"primaryKey;column:ticket_id" json:"ticket_id"`
 	TicketReferenceID               *string    `gorm:"column:ticket_reference_id" json:"ticket_reference_id"`