From 0e72fa1355cf8413b879e548131908c692cf5674 Mon Sep 17 00:00:00 2001
From: Frederick Holland <frederick.holland@connectingnow.com.au>
Date: Thu, 23 Oct 2025 18:04:48 +1100
Subject: [PATCH] Added Metrics model

---
 models/formatter.go | 23 +++++++++++++++++++++++
 1 file changed, 23 insertions(+)

diff --git a/models/formatter.go b/models/formatter.go
index d1a4df9..3375bc3 100644
--- a/models/formatter.go
+++ b/models/formatter.go
@@ -105,3 +105,26 @@ type Breakdown struct {
 func (Breakdown) TableName() string {
 	return "gc_call_breakdown"
 }
+
+type CallMetrics struct {
+	ClientConversationId string `gorm:"primaryKey;index"`
+	//
+	TotalDuration               int
+	TotalClientResponseDuration int
+	TotalSystemDuration         int
+	TotalTalkDuration           int
+	//
+	AgentAlertDuration int
+	AgentHoldDuration  int
+	AgentTalkDuration  int
+	//
+	SearchingDuration     int
+	ConfigurationDuration int
+	QueueDuration         int
+	//
+	Metadata *string `gorm:"type:json"`
+}
+
+func (CallMetrics) TableName() string {
+	return "gc_call_metrics"
+}